Heathcliff House B&B School Best B&B Winner Torquay in Devon
Heathcliff House B&B School Best B&B Winner Torquay in Devon


Excited to be in the exclusive group of top 10% of accommodation providers in the World.  Thank you to everyone who took the time to review us on Tripadvisor!

Delighted to have scooped the "Against All Odds" award for 2020


Proud to have been shortlisted as one of three finalists for the B&B School Awards in four categories

  • Best Marketing Campaign
  • Best Guest Service
  • Bed and Breakfast of the Year
  • Against All Odds

Amazing feeling to have won Bed and Breakfast of the Year AND Best Marketing Campaign.  So great to have the work we put into our business recognised and our success in 2019 celebrated.


Pleased to have been shortlisted in all four categories we entered!  

  • Best Marketing Campaign
  • Best Guest Service
  • Making it Happen
  • Bed and Breakfast of the Year.

English Riviera Tourism Awards 2019


We are so proud to have been a finalist in the category "Best Bed and Breakfast of the Year" at these awards.  We had a "secret guest" stay and judge our accommodation.  We were delighted to be chosen to receive the Bronze Award.

Herald Express South Devon Tourism Awards 2018


We hosted two “secret guests”, who judged our entry for this award in the category “Best Bed and Breakfast, Guest House or Inn”.  Our secret guests turned out to be travel writers Hilary Bradt and Janice Booth.  We were thrilled to be presented with a Bronze Award.





TripAdvisor Certificate of Excellence 2019


The Certificate of Excellence honours hospitality businesses that deliver consistently great service across the world. This designation is presented to approximately 10% of total businesses on TripAdvisor that have consistently achieved great reviews over the past year.  This is the fourth consecutive year we have received a Certificate of Excellence.


We have received Certificates of Excellence in 2016, 2017 and 2018


TripAdvisor GreenLeaders 2017, 2018, 2019


The TripAdvisor GreenLeaders Programme showcases eco-friendly accommodation business who are committed to green practices like recycling, local and organic food and renewable energy.  All GreenLeader business apply to the Programme and if accepted achieve Bronze, Silver, Gold or Plantinum awards.  We are proud to have been awarded Silver status in our second year of business.  We continue to make improvements in our Reduce, Reuse, Recycle journey and use our renewable energy more efficiently.

Visit England - Four Stars 2016, 2017, 2018, 2019, 2020 


Quality is the key to success within the modern hospitality industry. Visit England assess guest accommodation providers to ensure that quality standards are set high and continue to improve.  We received Four Stars from Visit England in 2016 and have maintained this standard in consecutive years with improvements year on year.


Visit England - Breakfast Award 2017, 2018, 2019, 2020


We are passionate about ensuring our food is top quality, locally sourced, amd freshly cooked.  We care about food miles and minimise food waste.  We make our own muffins, sweet treats, jams, marmalades and curds, yoghurt and muesli.  We even make our own butter!  We also cater for special diets including vegetarian, gluten free and vegan.  Breakfast Awards are awarded for choice and range of dishes offered, presentation, food quality and culinary skills and service and hospitality.

National Coastal Tourism Academy


England's Coast Super Ambassador Status


The centre of excellence for Coastal Tourism supports the growth of the Visitor Economy through the dissemination of shared learning, good practice and the creation and interpretation of research that leads to exceptional visitor experiences.  Juliette is one of six Super Ambassadors who have completed all training units.

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